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RealVNC Metric

Concurrent Session

Catalog row in Vendor License Metrics · Cited

Unit
Concurrent Session
Aliases
Active Connection; Concurrent Session Limit
Definition
EULA cl.1: a remote connection made by no more than one Authorized User, via the Software provided under the relevant Subscription, to no more than one Device at a given point in time; three Authorized Users connecting concurrently to one Device are three Concurrent Sessions. The pricing page calls it an "Active Connection": the total number of connections from a RealVNC Viewer to a RealVNC Server at any one time across the RealVNC Connect Team.
Counting rules
Counted at a point in time across the whole Team and shared by all Users. Essentials: 1; Plus: 1 included, up to 3; Premium: 1 included, up to 5; Enterprise: unlimited. On Premium, On-Demand Assist sessions count towards the limit. Separate, higher limits apply to connections to third-party VNC servers.
Floors / minimums
Minimum 1 per subscription; self-service maximum 5 (quotes needed above 5 sessions or 150 devices).
Applies to products
  • RealVNC Connect Essentials
  • RealVNC Connect Plus
  • RealVNC Connect Premium
Product category
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