On-Demand Assist is Premium and Enterprise only and counts towards Premium sessions
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- On-Demand Assist (formerly Instant Support) is no longer on Plus. On Premium its sessions count towards the Concurrent Session Limit together with sessions to remote devices.
- Applies when
- Using attended support sessions.
- Applies to
- On-Demand Assist.
- Related metrics