LICENSEWARE
QAD Metric

Named User

Catalog row in Vendor License Metrics · Cited

Unit
User (individual, device or process)
Aliases
Named User (General Product)
Definition
Software & Cloud Services Terms (8 July 2026): "Named User means each individual, device, or process that has access to the system."
Counting rules
Every individual, device or process with access counts. The Cloud Program Document requires unique logon IDs for individuals, devices and processes and forbids shared IDs.
Applies to products
  • QAD Adaptive ERP
  • Redzone Connected Workforce

Evidence 8

Audits can require a master user ID list and log files
"QAD and Partner have a right to access the software in order to verify appropriate usage of the software. Customer agrees to cooperate with QAD and Partner in performing such audits. Customer further agrees to keep adequate books and records in connection with Customer’s actions under these Licensing Provisions and to provide QAD or Partner with any files reasonably requested by QAD or Partner which will enable QAD or Partner to determine the actual usage of the software. Such files include, but are not limited to, a single master list of all User IDs used at all Locations and the log files generated by the software."

QAD Licensing Provisions (Distributor Licensing Provisions)QAD Licensing Provisions (Distributor Licensing Provisions)Retrieved 2026-10-13

Automation Solutions: one subscription per Site covers additional individuals
"If Customer has purchased an Automation Solutions subscription for all Named Users using the primary Application Bundle at a given Site, then no additional Automation Solutions subscription shall be required for any additional individuals using Automation Solutions for the benefit of such Site."

Software & Cloud Services Terms (8 July 2026)Software & Cloud Services Terms (8 July 2026)Effective 2026-07-08Retrieved 2026-10-13

Cloud usage is limited to the subscribed levels
"Customer’s usage of the Cloud Services shall be limited to the subscription levels set forth in the Order Document. Customer shall not acquire any further rights in or to the Cloud Services and Customer’s right to access to the Cloud Services shall cease upon termination of the Order Document. Customer shall not be provided with a copy of the software incorporated within the Cloud Services."

Manufacturing Operations and Supply Chain Cloud Program Document (13 January 2026)Manufacturing Operations and Supply Chain Cloud Program Document (13 January 2026)Effective 2026-01-13Retrieved 2026-10-13

Logon IDs are unique and the software may not hide users
"Customer shall use unique logon IDs for individuals, devices and processes (i.e. logon IDs shall not be shared). d) Customer shall not use the software in a way that hides or understates the actual number of Users using the software (e.g. by circumventing the software’s log-on process). e) Customer shall not sublicense the software or use the software for timesharing, rental or service bureau purposes."

QAD Licensing Provisions (Distributor Licensing Provisions)QAD Licensing Provisions (Distributor Licensing Provisions)Retrieved 2026-10-13

Logon IDs must be unique and not shared
"use unique logon IDs for individuals, devices and processes (i.e. logon IDs shall not be shared)."

Manufacturing Operations and Supply Chain Cloud Program Document (13 January 2026)Manufacturing Operations and Supply Chain Cloud Program Document (13 January 2026)Effective 2026-01-13Retrieved 2026-10-13

Named User counts individuals, devices and processes
"Named User means each individual, device, or process that has access to the system."

Software & Cloud Services Terms (8 July 2026)Software & Cloud Services Terms (8 July 2026)Effective 2026-07-08Retrieved 2026-10-13

Subscription quantities must match perpetual enterprise application licences
"Unless indicated otherwise, the number of licenses for a product licensed on a subscription basis must match the number of (perpetual) licenses for the QAD enterprise applications."

QAD Licensing Provisions (Distributor Licensing Provisions)QAD Licensing Provisions (Distributor Licensing Provisions)Retrieved 2026-10-13

Users may not be hidden or understated
"not use any method, software or technology which hides or understates the actual number of users accessing the Cloud Services (e.g. by circumventing the Cloud Services software log-on process)."

Manufacturing Operations and Supply Chain Cloud Program Document (13 January 2026)Manufacturing Operations and Supply Chain Cloud Program Document (13 January 2026)Effective 2026-01-13Retrieved 2026-10-13

Source Documents 3

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