LICENSEWARE
Personio Metric

User Commitment

Catalog row in Vendor License Metrics · Cited

Unit
Minimum number of users for the Subscription Term
Aliases
Minimum user number commitment
Definition
GTC Ziffer 8.3: "The customer acknowledges, and agrees, that a minimum user number commitment, established in the Order form, applies for the Subscription Term ("User Commitment")."
Counting rules
Users added between billing periods are charged pro rata at the rate stated in the Order Form. For Personio Payroll the commitment can only be changed on renewal, with notice no later than 90 days before the renewal date, and overage beyond it is charged monthly in arrears at the same rate.
Floors / minimums
The customer must pay no less than the User Commitment subscription fee in any month (Payroll terms Ziffer 4.5).
Applies to products
  • Personio subscription (all plans)
  • Personio Payroll
Esc