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Box Metric

AI Unit

Catalog row in Vendor License Metrics · Cited

Unit
AI Unit (monthly)
Aliases
Box AI Units
Definition
Understanding AI Units In Box: "An AI Unit is a standardized way to measure consumption of paid Box AI features." Consumption depends on the action type and on whether a Standard or Premium model is selected.
Counting rules
Included monthly volume per plan: Enterprise 1,000, Enterprise Plus 2,000, Enterprise Advanced 20,000; Business and Business Plus can buy AI Units. Unused units do not roll over; the entitlement resets at the start of each calendar month; consumption across AI actions is aggregated; agent runs in Automate workflows are charged. Box Agent in standard mode, Box Apps and Search, Shield auto-classification and MCP partner apps are not charged. When the entitlement is exhausted, paid AI features are blocked.
Floors / minimums
Platform AI Units: minimum purchase 1,000 AI Units per month with annual commitment.
Applies to products
  • Box AI
  • Box AI APIs
  • Box Extract Agents
  • Box Automate
Related metrics
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