Service Request (Managed Endpoint Defense On Demand)
Catalog row in Vendor License Metrics · Cited
- Unit
- Service Request
- Aliases
- on demand Managed EDR request
- Definition
- Aurora Managed Endpoint Defense On Demand Product Description: the customer may contact Arctic Wolf "to request on demand Managed EDR Services (“Service Request")".
- Counting rules
- Up to five Service Requests per month and no more than sixty a year; additional Service Requests may be subject to additional fees.
- Floors / minimums
- Cap of 5 per month and 60 per year.
- Applies to products
- Aurora Managed Endpoint Defense On Demand
- Related metrics