Arctic Wolf Evidence

Service Request cap

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "Customer may make up to five (5) Service Requests per month (but in no event more than a total of sixty (60) Service Requests a year). Additional Service Requests may be subject to additional fees."
Locator: MED On Demand PD, Phase Two
Applies to: On Demand service is capped at 5 Service Requests a month and 60 a year
Supports rules: On Demand service is capped at 5 Service Requests a month and 60 a year
Related metrics: Service Request (Managed Endpoint Defense On Demand)
Sources: Aurora Managed Endpoint Defense On Demand Product Description