Zendesk Evidence

Pay-as-you-go Fee

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "If Customer exceeds its Allowance during the applicable Usage Period, Customer agrees to pay for excess Automated Resolutions at the current list price (“Pay-as-you-go Fee”)."
Locator: Service-Specific Terms, AI Agents
Applies to: Excess automated resolutions billed monthly in arrears at list price
Supports rules: Excess automated resolutions billed monthly in arrears at list price
Related metrics: Automated resolution
Related programs: Resolution allowance and pay-as-you-go overage
Sources: Supplemental terms: Zendesk's service-specific terms