Excess automated resolutions billed monthly in arrears at list price
Catalog row in Vendor License Rules · Cited
- Kind
- Overage
- Statement
- Automated Resolutions above the Allowance are charged at the current list price (Pay-as-you-go Fee), monthly in arrears regardless of the subscription billing period. The pricing page lists $2.00 per pay-as-you-go resolution against $1.50 committed.
- Applies when
- AI agent usage exceeds the Allowance.
- Applies to
- Zendesk AI agents.
- Related metrics
- Related programs