LICENSEWARE
Zendesk Evidence

Light agents and contributors usually free

Catalog row in Vendor License Evidence · Cited

Kind
Documentation excerpt
Excerpt
"Light agents and contributors are usually free, but they use a seat when their role appears as Agent, Admin, or Editor for Chat, Knowledge, or Analytics"
Locator
What counts as an agent license, answer
Applies to
Light agents and contributors are free unless they hold a seat-counted role elsewhere
Related metrics
Esc