UKG Evidence

Unsupported on-premise customers pay hourly rates

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "Customers without a Support Agreement on Active Product will be charged at the current UKG hourly rate."
Locator: Support policies, Per-event Software Service
Applies to: Unsupported on-premise customers pay hourly rates
Supports rules: Unsupported on-premise customers pay hourly rates
Related programs: Support reinstatement and discontinuance
Sources: UKG Support Policies and Services (SaaS, Workforce Central on-premise and equipment)