TOPdesk Evidence

An operator with paid permission groups can show a free status (evidence 1)

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "It is possible that an operator linked to paid permission groups shows a free license status. This occurs when the operator is an API account or the “Has access” setting is deselected."
Locator: Operator licence overview, List of operators, note
Applies to: An operator with paid permission groups can show a free status
Supports rules: An operator with paid permission groups can show a free status
Related metrics: Operator (paid licence)
Related programs: TOPdesk SaaS subscription
Sources: Operator licence overview (TOPdesk SaaS documentation)