Service Level Credits are the sole remedy for downtime
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- For any calendar month in which the availability of a production instance of ThoughtSpot Cloud falls below the Service Level, as Customer’s sole and exclusive remedy for such downtime, Customer may request to apply a number of credits equal to prorated amounts paid for the number of minutes ThoughtSpot Cloud was not available
- Locator
- Program Guide Service Level Agreement
- Applies to
- Service Level Credits are the sole remedy for downtime
- Supports rules
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