Teradata Evidence

Support Only period

Catalog row in Vendor License Evidence · Cited

Kind: Policy excerpt
Excerpt: "The Support-Only period is subject to additional fees and provides: preventative service, problem reporting, case creation, down system recovery, access to knowledge articles and workarounds"
Locator: Product Support Policies, Teradata Database Support Only Period
Applies to: Teradata Database releases follow a 3+2 support policy
Supports rules: Teradata Database releases follow a 3+2 support policy
Related programs: Premier Support (maintenance and support)
Extended Database Maintenance (EDM)
Sources: Teradata Product Support Policies