Teradata Source

Teradata Product Support Policies

Catalog row in Vendor License Sources · Cited

Kind: Support policy
Format: PDF
Applies to: Maintenance and support for Teradata, Teradata Vantage, Teradata Solutions powered by Dell, Aster Data, Hadoop software and Teradata equipment; not VantageCloud services, which follow the Teradata Cloud Description. Dated September 1, 2024; also published as HTML at https://www.teradata.com/product-support-policy.
Evidence: Support prerequisites
9x5 restriction
Uniform coverage
Lapsed fees
90-day recertification
3+2 policy
Support Only period
Upgrade entitlement
Patch copies
Tools ownership