Only Administrators may be designated support contacts
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Customer may only designate Administrators as support contacts (“Customer Contacts”) to raise support requests with SysAid."
- Locator
- SLSA 2.1 Technical Support
- Applies to
- Only Administrators may be designated support contacts
- Supports rules
- Related metrics
- Related programs