LICENSEWARE
Sophos Evidence

Waiting Period

Catalog row in Vendor License Evidence · Cited

Kind
Contract excerpt
Excerpt
"Customer will not be entitled to receive replacement Hardware during the first three (3) months of such support contract (“Waiting Period”), unless reinstatement is purchased at an additional fee to waive the Waiting Period."
Locator
Hardware Warranty Policy s.7.C
Applies to
Lapsed XG/XGS support triggers a three-month RMA Waiting Period
Related metrics
Esc