Sophos Evidence

Base warranty period

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "The base warranty period for the Hardware will run for 12 (twelve) months from the date Sophos processed the order from its channel partner (the “Base Warranty Period”)."
Locator: Hardware Warranty Policy s.2
Applies to: Lapsed XG/XGS support triggers a three-month RMA Waiting Period
Supports rules: Lapsed XG/XGS support triggers a three-month RMA Waiting Period
Related metrics: Hardware appliance
Related programs: Enhanced and Enhanced Plus Support (Sophos Firewall)
Sources: Sophos Hardware Warranty Policy