Riverbed Evidence

Ten percent reinstatement charge

Catalog row in Vendor License Evidence · Cited

Kind: Policy excerpt
Excerpt: "plus a reinstatement charge equal to 10% of the go-forward annual Support Services and/or Solution subscription fees"
Locator: s.9.3 Renewal
Applies to: Lapsed support or subscriptions are back-billed with a 10% reinstatement charge
Supports rules: Lapsed support or subscriptions are back-billed with a 10% reinstatement charge
Related programs: Riverbed Support Services (Gold, Gold Plus, Platinum)
Sources: Riverbed Support Services Description v04-2026