Qualtrics Evidence

Fee credit reaches 10% for 241 minutes or more of downtime

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "If Downtime is 241 minutes or greater, the fee credit percentage is 10.0%."
Locator: SLA s2 Fee Credits
Applies to: Fee credit reaches 10% for 241 minutes or more of downtime
Supports rules: Fee credit reaches 10% for 241 minutes or more of downtime
Related programs: Service Level Agreement fee credit
Sources: Service Level Agreement