Essentials SLA claim route
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "All SLA Claims must be made to Proofpoint by authorized Proofpoint Channel Partners, and initiated by a claim by the affected Customer to the applicable Proofpoint Channel Partner."
- Locator
- C.1 SLA Claims
- Applies to
- Essentials SLA claims run through the Channel Partner
- Supports rules
- Related programs