Support cannot lapse and be reinstated during End-of-Life
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- "A product must be covered by a support contract as of the End-of-Sale date to be eligible for support renewal. Support contracts may be renewed for the duration of the End-of-Life cycle, and cannot be allowed to lapse during this time and be reinstated later."
- Locator
- End-of-Life Policy, Hardware Products
- Applies to
- Support must be continuous through End-of-Life and cannot be reinstated after a lapse
- Related programs
- Sources