Hardware technical assistance for 5 years after End-of-Sale
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- "Palo Alto Networks will provide technical assistance for a period of 5 years following the End-of-Sale date, provided a valid support contract is maintained continuously on the product."
- Locator
- End-of-Life Policy, Hardware Products
- Applies to
- Support must be continuous through End-of-Life and cannot be reinstated after a lapse
- Related programs
- Sources