PagerDuty Evidence

Service credits are capped at 30 percent of monthly fees

Catalog row in Vendor License Evidence · Cited

Kind: Document excerpt
Excerpt: "Service Credits are capped at a maximum of thirty percent (30%) of total Fees paid for or attributable to the calendar month"
Locator: SLA: Service Credits
Applies to: Service credits are capped at 30 percent of monthly fees
Supports rules: Service credits are capped at 30 percent of monthly fees
Related programs: Standard Service Level Agreement credits
Sources: Standard Service Level Agreement (PagerDuty)