New Relic Evidence

Standard edition has no SLA

Catalog row in Vendor License Evidence · Cited

Kind: Policy excerpt
Excerpt: "If you subscribe to New Relic's usage-based pricing plan for the Standard edition or without any "Full Users" or "Full Platform Users", any service level availability commitment or related remedies contained in your Terms are vacated and nullified"
Locator: Introduction
Applies to: 99.8% availability commitment applies only to Pro and Enterprise with full platform users
Supports rules: 99.8% availability commitment applies only to Pro and Enterprise with full platform users
Sources: New Relic service level availability commitment