New Relic Source

New Relic service level availability commitment

Catalog row in Vendor License Sources · Cited

Kind: Policy
Format: HTML
Applies to: 99.8% monthly Service Availability target for Pro and Enterprise usage-based subscriptions with Full Platform Users, and termination right on repeated shortfall. Undated documentation page (no effective or last-updated date shown), so effectiveDate is null.
Evidence: 99.8% Service Availability
Standard edition has no SLA