Mitel Evidence

Over-allocating an ACD Active Agent license is a Major violation

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "An attempt has been made to over-allocate a license that cannot be over-allocate (e.g. an ACD Active Agent license)."
Locator: Troubleshooting Guide, Initial Setup table
Applies to: ACD Active Agent licences are concurrent and cannot be over-allocated
Supports rules: ACD Active Agent licences are concurrent and cannot be over-allocated
Related metrics: ACD Active Agent License
Sources: MiVoice Business Troubleshooting Guide, Release 10.5