Mimecast Evidence

GTC bars mid-term reductions

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "Customer may not reduce usage quantities, downgrade, or remove any of the Services during a Subscription Term. Any reduction, downgrade, or removal may be made effective at the start of a Renewal Term, subject to Customer providing written notice of such change to Mimecast or Reseller at least thirty (30) days prior to the renewal date."
Locator: GTC s.7.1.3 Midterm change of usage quantities
Applies to: Quantities can be increased mid-term but only reduced at renewal
Supports rules: Quantities can be increased mid-term but only reduced at renewal
Related metrics: Permitted User
Sources: Mimecast Global Service Agreement General Terms & Conditions