Freshworks Evidence

Freddy AI Agent (Classic) overage is charged and the service continues

Catalog row in Vendor License Evidence · Cited

Kind: FAQ excerpt
Excerpt: "If customers exceed their included AI Agent (Classic) session entitlement, overage charges will apply for the additional usage."
Locator: What happens if customers exceed
Applies to: Freddy AI Agent (Classic) overage is charged and the service continues
Supports rules: Freddy AI Agent (Classic) overage is charged and the service continues
Related metrics: Freddy AI Agent (Classic) session
Sources: Freddy AI Agent (Classic) - Pricing FAQs