Freshworks Evidence

Agent credentials may not be shared by more than one individual per licence

Catalog row in Vendor License Evidence · Cited

Kind: Definition excerpt
Excerpt: "For Services that are Agent-based, Customer agrees that Agent login credentials cannot be shared or used by more than one (1) individual per license."
Locator: Terms §13 Definitions, "User" or "Agent"
Applies to: Agent credentials may not be shared by more than one individual per licence
Supports rules: Agent credentials may not be shared by more than one individual per licence
Related metrics: Agent
Sources: Freshworks Terms of Service