Five9 Evidence

Named licences cost more for part-time agents

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "someone only working a few hours a day might make that license cost more expensive"
Locator: Blog, case for usage-based pricing
Applies to: Named licences cost more for part-time agents
Supports rules: Named licences cost more for part-time agents
Related metrics: Named agent
Usage-based (per-minute) pricing
Related programs: Usage-based pricing option
Sources: Calculating the Cost-Benefit of Usage-Based and Unlimited Pricing Models