Monthly Service Credits are capped at 15% (20% with Premium Support) of monthly fees
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- “Service Credits in any month will not exceed 15% (or 20% for Premium Support) of the monthly fees due.”
- Locator
- SLA s.3 Service Credits
- Applies to
- Monthly Service Credits are capped at 15% (20% with Premium Support) of monthly fees
- Related programs