SLA credits are account balance only, not refunds
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Credit shall be issued to Client’s balance for future use only. No refunds or cash value will be provided."
- Locator
- Service Level Agreement, Sole Remedy
- Applies to
- SLA credits are account balance only, not refunds
- Supports rules
- Related programs