SaaS availability target is 99.9% per quarter
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Licensor shall make reasonable efforts to provide production environment service availability of 99.9% measured on a quarterly basis (“Service Availability”) not including (i) Customer Error Incidents, (ii) Force Majeure and (iii) Internet Disruptions."
- Locator
- SaaS Subscription Exhibit section 5
- Applies to
- SaaS availability target is 99.9% per quarter
- Supports rules
- Related programs