SaaS availability target is 99.9% per quarter
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Section 5: Aptean makes reasonable efforts to provide 99.9% production availability measured quarterly, excluding Customer Error Incidents, Force Majeure and Internet Disruptions. (effective 2023-06-16)
- Applies when
- Measured on a quarterly basis
- Applies to
- Production environment of SaaS Subscription
- Related programs