Aptean SaaS Subscription Exhibit (English)
Catalog row in Vendor License Sources · Cited
- Kind
- Product terms
- Format
- Applies to
- Exhibit for all SaaS Subscription: 1 definitions (User, Login, Subscription Term); 2 service; 3 restrictions; 5 Service Availability 99.9%; 6 Customer Data; 7 payment, committed Users and monthly verification; 8 termination and data return. Version 3.1 effective 2023-06-16.
- Evidence
- SaaS Logins are unique and may not be shared
- SaaS user licences are paid for the whole term whether used or not
- Aptean may verify SaaS User counts monthly
- SaaS suspension does not stop committed User charges
- Penetration and stress tests are not legitimate SaaS use
- SaaS availability target is 99.9% per quarter
- Customer Data is returned within 30 days of termination for a fee