NiCE Engage and other on-premises Software

Release and support dates as published by NICE; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

No published lifecycle 1

NiCE Engage and other on-premises Software (Software lifecycle is set in a Sunset Policy published on the NiCE self-service portal, which is not public.)[1]

SKUs 1

• NiCE CXoneCall & Contact Center Software
• NiCE CXone Agent WorkspaceCall & Contact Center Software
• NiCE CXone GuideCall & Contact Center Software
• NiCE on-premises SoftwareCall & Contact Center Software
• NiCE Quality CentralCall & Contact Center Software
• Cognigy Cloud ServicesCustomer Service Automation Software
• Cognigy Knowledge AICustomer Service Automation Software
• Cognigy Voice GatewayCustomer Service Automation Software