Elements Endpoint Protection administrator guide (2026-08-20)
Catalog row in Vendor License Sources · Cited
- Kind
- Guide
- Format
- Document id
- wseep_portal_adminguide_eng
- Applies to
- Elements Security Center and Elements Endpoint Protection (EPP for Computers, EPP for Servers, Premium variants, Mobile Protection, Linux Protection): subscription keys, subscription types, seats, device removal, upgrades, VDI golden images. Hosted on the WithSecure support subdomain support.withsecure.com; the cover page is dated 2026-08-20.
- Aliases
- Elements EPP portal admin guide
- Evidence
- A device needs a free installation in an Endpoint Protection subscription
- Removing a device frees the seat; reconnection only if seats are free (1)
- Removing a device frees the seat; reconnection only if seats are free (2)
- Automatic deletion of offline devices: minimum seven days
- Reinstalling with a new subscription key creates a new device
- VDI golden images keep the same subscription key; non-persistent VDI uses the AD GUID (1)
- VDI golden images keep the same subscription key; non-persistent VDI uses the AD GUID (2)
- Subscription upgrade paths: EPP to Premium and to EDR and EPP
- Key change cannot downgrade away from EPP
- All server products share one subscription key (1)
- All server products share one subscription key (2)
- Linux Protection stops working if the subscription cannot be validated for two weeks
- Subscription types: Commercial, Evaluation, Governmental, Educational, Not For Resale
- Subscription keys and billing come through the partner (1)
- Subscription keys and billing come through the partner (2)