Rapid7 Source

Rapid7 Insight Platform Service Level Agreement

Catalog row in Vendor License Sources · Cited

Kind: Contract
Format: HTML
Applies to: Availability commitment for the hosted portion of InsightIDR, InsightVM, InsightAppSec, InsightOps, InsightConnect, InsightCloudSec, Threat Command and Surface Command; service credit table and claim process. Page undated.
Aliases: Insight SLA
Evidence: Service credits for renewals only
Excess capacity use excluded from SLA