Qualtrics General Terms and Conditions (GTC) with Data Processing Agreement, online template
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Master terms for all Qualtrics Cloud Services and Professional Services: s1 definitions (Cloud Service, Order Form, Product Terms, Usage Metric), s2 usage rights and restrictions, s5 fees, s6 term and termination, s7 SLA warranty, s12 miscellaneous, Exhibit A Data Processing Agreement. Headed "May 2025"; no day-level effective date is stated, so none is recorded.
- Evidence
- Usage is limited to Order Form Usage Metrics and volumes
- Circumventing Usage Metrics is prohibited
- Grant is for internal business purposes of Customer and Affiliates
- Access credentials may not be shared but may be transferred
- Order Forms are non-cancellable and Usage Metrics cannot be reduced in the term
- Pro-rata refund on termination for Customer-side termination
- Customer may not assign the Agreement without consent
- Repeated SLA failure allows termination and refund
- Qualtrics may suspend or limit use for breach or harm