Main Services Agreement (rest of the world)
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Version 501.11 of the Main Services Agreement with Nexthink SA (Prilly, Switzerland) for customers outside the United States, D-A-CH, France and Japan. s.1 scope, use and access rights, Collector, VDI Session, AI functionality, restrictions, Authorized Users, Affiliates, Partner Orders; s.2 term, Order Term and termination; s.3 fees and Additional Use; s.4 data; s.5 support; s.12 Compliance Assessment and governing law (England and Wales). The page carries no effective date; the date recorded is its documentation "Last updated" stamp.
- Aliases
- MSA; MSA ROW
- Evidence
- Services are subscribed, not sold, for internal business purposes
- Collector is required on each Device
- Collector cannot move between Devices unless the original is decommissioned
- VDI Sessions are counted as summed daily peaks per desktop pool
- Additional Use is charged at a 20% premium after one month
- Orders renew for 12 months unless notice is given 60 days ahead
- Renewal fees may change with 60 days' notice
- Fees are annual in advance and non-refundable
- Compliance Assessment during the term and one year after
- No resale, sublicensing or use on behalf of third parties
- Use limited to employees and contractors of the customer and its Affiliates
- Affiliates buy under their own Orders
- Partner purchases: price and payment with the partner, use terms from the MSA
- On termination all use stops and software is deleted
- Order controls payment terms and term length; MSA controls the rest