One individual per Agent login
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Customer Agreement s.2.2(v) prohibits circumventing pricing or scope-of-use restrictions, "including that no more than one individual may use each purchased Agent login". Shared or generic agent logins breach the agreement.
- Applies when
- Assigning agent logins to people.
- Applies to
- All Zendesk Services priced per Agent.
- Related metrics