No use of the API to extend light agent permissions
Catalog row in Vendor License Rules · Cited
- Kind
- Use rights
- Statement
- Customers may not use the API or any software to give light agents access, functionality or permissions they could not use in the Zendesk Support agent interface.
- Applies when
- Building integrations that act on behalf of light agents.
- Applies to
- Zendesk Suite and Support.
- Related metrics