API prohibition for light agents
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- "You are prohibited from using the API or any Software to effectively provide light agents with access, functionality, or permissions that they are not otherwise permitted to use or access in the Zendesk Support Agent user interface"
- Locator
- Understanding and setting light agent permissions, Important
- Applies to
- No use of the API to extend light agent permissions
- Supports rules
- Related metrics