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Zendesk Rule

Included light agent limits by Suite plan

Catalog row in Vendor License Rules · Cited

Kind
Floor / allowance
Statement
Suite Team: light agents only as an add-on; Suite Growth up to 50; Suite Professional up to 100; Suite Enterprise up to 1,000; Suite Enterprise Plus up to 5,000. Extra light agents can be bought; Support-only customers use the Collaboration add-on.
Applies when
Planning collaborator access.
Applies to
Zendesk Suite.
Related metrics
Esc