Key change cannot downgrade away from EPP
Catalog row in Vendor License Rules · Cited
- Kind
- Restriction
- Statement
- Elements Endpoint Protection guide (2026-08-20): a subscription key cannot be changed for Elements Connector or any EPP subscription variant if the change would require downgrading to a subscription that does not include EPP.
- Applies when
- Reassigning devices between subscription keys.
- Applies to
- Elements Connector and EPP subscription variants.
- Related metrics