Standard Support excludes updates, patches and bug fixes
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Standard Support T&C 2.1: update packages, service packs, patches and bug fixes are not part of support; they are governed by the licence contracts (maintenance or subscription). No response or resolution times are guaranteed (1.2). (effective 2026-10-01)
- Applies to
- All Vector standard Software Products licensed under the EULA