On-premises support covers the current and previous Release only
Catalog row in Vendor License Rules · Cited
- Kind
- Lifecycle
- Statement
- Support Services (On Premises Software) s.6: support is provided only for the current (N) and previous (N-1) Release. For older Releases Unit4 may give only online self-help and may end support on six months’ notice, or offer Extended Legacy Tiered Support.
- Applies when
- Planning upgrades.
- Applies to
- Unit4 Software (on-premises).
- Related programs