Extended Legacy Tiered Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Until the next Renewal Date unless renewed
- Definition
- Service Terms – Support Services (On Premises Software) s.11: Support Services "provided for an unsupported Release (N ≤ -2) of the Software".
- Commercial rules
- Support but not Maintenance for the customer’s current Release until the next Renewal Date (or another agreed date); terminates unless both parties agree to renew. Offered at Unit4’s discretion when it ends support for a Release.
- Applies to
- On-premises Unit4 Software on a Release older than N-1.