At least two trained Named Support Contacts are required
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support 4U s.2: the customer appoints at least two Named Support Contacts, trained on the Service (and for some Services two per major modular area such as Financials or HR), at least two technical contacts and a Customer Service Owner. Unit4 may propose additional training at the customer’s expense.
- Applies when
- Organising support access.
- Applies to
- Unit4 SaaS support.